IT Device Review Process

Dear Parents and Guardians,

We would like to share an update regarding how student 1:1 devices are reviewed and how families are notified when issues are identified.

The IT Department has partnered with the school to pilot a new digital device review form for student devices. This new process replaces the traditional paper form and is designed to reduce the time between when a device is reviewed for damage or non-function and when parents are notified.

With this new digital process, parents can expect:

· An email notification when a device review begins

· An email explaining the outcome of the device review

· Notification if any damage-related fees are added to your SchoolCash Online account

Our goal with this pilot is to improve communication, reduce unexpected fees, and streamline the overall process for students, families, and staff.

Please note that this pilot only applies to students at Seaford Elementary School and Yorktown Middle School. If your student attends a different school, the current paper device review process will remain in place for now.

After the pilot period and once we have gathered feedback from parents and staff, we plan to expand the digital device review process to additional schools.

Thank you for your partnership as we work to improve communication and support our students. If you have questions or feedback about this new process, please contact the YCSD IT Helpdesk by calling 757-898-0311.

Sincerely, Dr. Melissa Pettigrew

Director of Information Technology